Remote Patient Monitoring
Specialized Nursing Services provides exceptional remote patient monitoring, home health care, skilled nursing care, in-home physical therapy, in-home occupational therapy, and private duty home care, companion care services in Miami-Dade County and Broward County.
Reducing Hospital Readmission Rates
Specialized Nursing Services addresses avoidable readmissions by blending live 24/7 Professional Remote Care Coordination (RCC) with the latest intuitive remote patient monitoring.
Our team provides timely interventions, bridges external care services, and addresses patient psychosocial needs. RCCs collect and share patient data with the healthcare team, a key pillar in preventing avoidable readmissions.
With thousands of patients, Specialized Nursing Services is seeing a reduction in readmission rates of 91 to 95 percent.
Remote Care Coordination
Our Remote Care Coordinators (RCCs) provide face-to-face, video chat interactions with your patients to monitor and assist in adherence and reducing readmissions while improving clinical patient outcomes.
With the ability to visually record patient vitals, assess patient needs for medication refills, food, transportation to medical appointments, and social interactions, our coordinators develop personalized patient care with established protocols.
Available 24/7, RCCs cover the extended hours and weekends when staffing from Home Health is typically limited. Specialized Nursing Services patients thrive with more attention and interaction, and their satisfaction scores prove it!
Care Pathways
Specialized Nursing Services has over 95 Care Pathways currently available to our clients including combination pathways for patients with multiple co-morbidities.
These pathways include branch logic and RCC protocol for follow-up questions. Our RCCs are trained to identify and report issues with post-acute and post-surgical patients, including the identification of SIRS criteria, which may lead to sepsis.
In addition to pathways questions, vital signs, and video conferencing, we have educational videos, teach-back questions, reminders, and the ability to assist patients in obtaining appointments, video-conferencing with family members, and other members of the care team.
Psychosocial Needs and Socialization
Often, many of our patients are seniors between 70 to 95 years old, and many are lonely and isolated. The RCC’s responsibility is to engage in casual conversations, beyond the illness and discuss life, and joyful matters.
For patients who require more attention, often receive multiple video calls per day and are assigned to volunteers to check in with the patients.
The results are astonishing, leading to reduction of readmissions, happier patient satisfaction, and increased RPM utilization rate.
Specialized Nursing Services Health Platform
Based on the patient’s capability and comfort level utilizing their preferred communication device, Specialized Nursing Services provides a variety of platforms to ensure as many patients are enrolled in the program as possible.
For patients accustomed to utilizing their own personal smartphone or tablet (Apple or Android), an easy-to-download application is provided.
A telehealth kit, which consists of a tablet with built-in internet and wireless medical devices and is intuitive to operate, can be delivered to the patient’s home.
If both are not viable options, their assigned RCC can render phone calls to retrieve ongoing data collection so no patient is left out of the program.
Authorized physicians, nurses, nursing staff, and Home Health agencies will have access to patient data and telehealth communication with the patient based on their security access privileges.
Oftentimes, physicians and nurses find it more convenient to work with the assigned RCC.
Based on schedule or ad hoc calls, the RCC can engage the physician on a group video conference with the patient by sending a link to the physician’s email or phone.
Upon clicking the link, the physician will be able to join the secured video conference call with the patient.
How We Help Hospitals and Health Systems
TURN-KEY communication center for efficient coordination of care – no implementation or set up fee.
FACILITATE safe return to home – enabling shorter hospital length of stay.
REDUCE unnecessary hospital readmissions.
ENABLE the efficient and streamlined monitoring of post-acute care.
MANAGE the volume of incoming data based upon clinically defined thresholds.
COLLECT clinically meaningful data to enhance and adjust care.
SUPPORT client/patient autonomy through education and communication.
ENHANCE resource management to ensure clinical visits are necessary, with documented justification.
DRIVE value-based care by increasing and enhancing ongoing interactions between patients and clinicians.
DEFINE the standard of care in the marketplace.
How We Help Physician Groups
TURN-KEY remote monitoring communication center for efficient coordination of care.
FACILITATES ease of access to patient data.
MANAGES the volume of incoming data based upon clinically defined thresholds.
COLLECT clinically meaningful data to enhance and adjust care.
SUPPORT the delivery of higher quality care to more patients.
REDUCE unnecessary hospital readmissions.
ENABLE the efficient and streamlined monitoring of post-acute care.
SUPPORT client/patient autonomy through education and communication.
ENHANCE resource management to ensure clinical visits are necessary, with documented justification.
POSITION practice for the value-based care market by increasing ongoing interactions between patients and clinicians.
DEFINE the standard of care in the marketplace.
How We Help Accountable Care Organizations
- CHRONIC CARE management supporting a reduction in Medicare costs.
- IMPROVED communication channels between multiple providers and specialists.
- ENABLE enhanced care coordination throughout the medical care continuum.
- REDUCE unnecessary and redundant healthcare service.
- FACILITATE your ability to meet CMS standards for cost savings.
- COLLECT clinically meaningful data to enhance and adjust care.
- SUPPORT client/patient autonomy through education and communication.
- ENHANCE resource management to ensure clinical visits are necessary, with documented justification.
- DRIVE value-based care by increasing and enhancing ongoing interactions between patients and clinicians.
- ENGAGE patients in their care and drive patient centricity.
What is Virtual Caregiving?
Virtual Caregiving is a unique way to provide monitored care for your loved-one.
Virtual Caregiving is an excellent solution to enhance the care that is provided by your Specialized Nursing Services team, filling in the gaps when the caregiver is not on shift.
There’s an urgent need for a service that helps seniors live in their homes longer and more safely. Every home is different and every lifestyle is different, and solutions from other platforms simply aren’t smart enough to address these real-world challenges.
A new solution is needed that incorporates modern technologies to serve as a comprehensive safety net.
We fix this with a remote care service that is the most intuitive in the world. It learns constantly to predict wellness-related concerns of people in the home, and it’s remarkably simple to set up and operate.
As a home care provider, we can deliver our telehomecare services quickly, affordably, and with noteworthy differentiation to their customers for recurring revenues. With the insights provided by our solutions, care workers can focus their energy on the patients, clients, or residents who need the most attention – right now.
The realities of COVID-19 have accelerated an unmistakable trend – the desire to age at home.
Living at home safely and independently is a basic desire for everyone.
Our telehomecare system encourages confidence and peace of mind for everyone – our elder loved ones, their families, caregivers, caregiving agencies, and communities. It helps address concerns of senior falls, wandering and loneliness in a new collaborative way.
It also supports families of seniors whose wellbeing can be monitored remotely around the clock, enabling unique ‘trusted circle’ collaboration.
The Benefits of Virtual Care at Home:
- Aging and healing at home
- Detects falls and inactivity inside the home
- Keeping seniors at home longer (as opposed to a facility)
- Low Cost, Highly Effective
- Compliments In-Home Care Services
- Private, Non-Intrusive, Peace-of-Min
With Specialized Nursing Services Virtual Caregiving Program, your loved-one is provided:
- A Remote Connect Coordinator (RCC), available 24/7. Your RCC is a specifically trained person to assist with your in-home assistance needs.
- Your RCC will proactively check-in in with you on a predetermined basis – Specialized Nursing Services will check-in from as little as 1 X per week to as many as 7 X per week
- Your RCC will communicate issues to a Friend or Family Member, based on pre-defined protocols. Hence, catching issues early and preventing re-hospitalization or other serious issues
- Your RCC will contact you as desired to provide companionship and to combat loneliness
